While this situation continues, you must reconfigure your backups to a different region. To provision a new storage location and reconfigure your backups, reach out to the Support team. Our team will provide any additional assistance needed during the temporary relocation. Please feel free to contact the Druva support team at support.druva.com. Druva Support
Most previously delayed conversation messages have been processed, but some historical messages remain missing and recovery is not yet complete. We paused the historical message recovery process after it caused delays in another part of the service. Those additional delays have now cleared, and our engineers are developing a revised approach to resume recovery while protecting service stability. We currently do not have a revised completion time; however, we will share further update once the revised recovery plan and timeline are confirmed. We apologize for the continued disruption.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Monitors
Druva inSync
EU customers may experience missing or delayed customer messages in conversation views and analytics data
Zendesk
Zoom
Tungsten Automation/Printix