While this situation continues, you must reconfigure your backups to a different region. To provision a new storage location and reconfigure your backups, reach out to the Support team. Our team will provide any additional assistance needed during the temporary relocation. Please feel free to contact the Druva support team at support.druva.com. Druva Support
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We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
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The retrieval backlog for documents and statuses from the ANAF platform has now been cleared, and the service has largely returned to normal operation. A small number of invoices may still require additional processing, and our teams are continuing to monitor the situation closely to ensure these are fully addressed.
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