While this situation continues, you must reconfigure your backups to a different region. To provision a new storage location and reconfigure your backups, reach out to the Support team. Our team will provide any additional assistance needed during the temporary relocation. Please feel free to contact the Druva support team at support.druva.com. Druva Support
Last update on
Our restoration efforts with our third-party infrastructure provider are progressing. A temporary solution to restore power to the affected data center is being developed, with an estimated target of mid-July 2026 to restore customer access and services. A permanent repair requiring replacement of damaged electrical components is also underway and will involve a longer timeline. The impact remains limited to sandbox environments, and production services continue to be unaffected. We will provide an update as significant developments occur or sooner if new information becomes available.
Last update on
The retrieval backlog for documents and statuses from the ANAF platform has now been cleared, and the service has largely returned to normal operation. A small number of invoices may still require additional processing, and our teams are continuing to monitor the situation closely to ensure these are fully addressed.
Last update on
Monitors
Adobe Creative Cloud
Salesforce
Tungsten Automation/Printix
Amazon Web Services
StatusGator