While this situation continues, you must reconfigure your backups to a different region. To provision a new storage location and reconfigure your backups, reach out to the Support team. Our team will provide any additional assistance needed during the temporary relocation. Please feel free to contact the Druva support team at support.druva.com. Druva Support
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We have identified a Cascading Style Sheets (CSS) rendering change introduced in a recent browser update as the cause of this issue. We’ve completed development and validation of a fix, and deployment is now underway fleet-wide. We have no clear indication of how long our fleet-wide deployment may take. We will provide the next update when we can clarify this. A period of monitoring will be undertaken once deployments are completed across all instances. Workarounds are documented and available via the Known Issue article: https://help.salesforce.com/s/issue?id=a02g7000005pKxt We’ll provide an update as soon as any new information becomes available.
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The retrieval backlog for documents and statuses from the ANAF platform has now been cleared, and the service has largely returned to normal operation. A small number of invoices may still require additional processing, and our teams are continuing to monitor the situation closely to ensure these are fully addressed.
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