We are continuing to address the impact on Backup-Restore jobs within the me-central-1 AWS region. Our engineering team is collaborating with AWS to achieve a complete recovery of the affected regional services. We are observing preliminary signs of stabilization, however we are taking a cautious approach to ensure data integrity and a full restoration. We remain committed to transparency and will provide further updates as soon as actionable information becomes available from AWS. Please feel free to contact the Druva support team at support.druva.com. Druva Support
Last update on
We are continuing to investigate an issue with NotebookLM where customers may experience a temporary downgrade in their account tier. Our engineering team has identified a potential root cause related to a recent software update and is currently working on a mitigation plan. We will provide an update by Tuesday, 2026-05-19 20:30 PDT with current details. We are experiencing an issue with Gmail Android client connecting with Microsoft Exchange Online accounts beginning on Saturday 2026-05-06. Our engineering team has identified the issue and started rolling out a new version of Gmail Android release that contains the fix to unblock users. Users already on the new app version will be able to Log In and Sync their accounts successfully. We will provide more information by Thursday, 2026-05-21 17:00 US/Pacific with current details. We apologize to all who are affected by the disruption.
Last update on
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Last update on
Monitors
NotebookLM customers are experiencing an issue where account tiers are being incorrectly downgraded. Affected Ultra & Pro tier users are seeing Free tier features. and Gmail Android users using Microsoft Exchange Online may fail to log in due to authentication issues.
Google Workspace
Service Degradation Affecting Web Zoom Mail and Web Calendar Services.
Zoom
Adobe Creative Cloud
Amazon Web Services
Tungsten Automation/Printix