Valley Christian Schools

While this situation continues, you must reconfigure your backups to a different region. To provision a new storage location and reconfigure your backups, reach out to the Support team. Our team will provide any additional assistance needed during the temporary relocation. Please feel free to contact the Druva support team at support.druva.com. Druva Support

Title: Some users conferenced into a Microsoft Teams emergency call may not be automatically muted or able to mute themselves User impact: Users conferenced into a Microsoft Teams emergency call may not be automatically muted or able to mute themselves. More info: Users conferenced into a Microsoft Teams emergency call are also unable to mute themselves and would need to leave the call. Current status: We've initiated deployment of our code change to address the code mismatch causing users to not be automatically muted as expected or being able to mute themselves in emergency calls. We anticipate deployment to be completed by Monday, October 12, 2026, and we aim to provide updates on our timeline to remediation as deployment progresses. Scope of impact: Users conferenced into a Microsoft Teams emergency call and attempting to mute their audio are affected by this issue. This section may be updated as the investigation progresses. Start time: Friday, September 25, 2026, at 8:09 PM UTC Estimated time to resolve: We anticipate impact to be resolved by Monday, October 12, 2026. Root cause: A code mismatch in the components utilized when marking a Microsoft Teams emergency call as a multi-party call is causing the code to mute participants to not be enabled as expected. Next update by: Friday, October 9, 2026, at 11:00 PM UTC

We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update every 2 days or sooner if we have more information

We are investigating an issue impacting Assessment & Accountability services. Some customers may experience delayed or outdated data, including assessment updates, student status changes, populations, and scores. In addition, a small number of customers may experience intermittent issues loading Baseball Card (BBCard) information. Our teams are actively working to restore normal functionality and will provide updates as they become available.

We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.