While this situation continues, you must reconfigure your backups to a different region. To provision a new storage location and reconfigure your backups, reach out to the Support team. Our team will provide any additional assistance needed during the temporary relocation. Please feel free to contact the Druva support team at support.druva.com. Druva Support
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Restoration efforts with our third-party infrastructure provider continue to move forward. Current information on restoration timelines, milestones, and permanent remediation suggests that completion is expected within several weeks. The impact is limited to sandbox environments, and production services remain unaffected. We'll provide additional updates as significant developments occur or sooner if new information becomes available.
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We are aware of an issue currently affecting our e-Invoicing retrieval service in Romania. Customers may experience delays in retrieving documents and statuses from the ANAF platform. The issue has been escalated internally, and our teams are actively investigating the root cause and working to mitigate the impact. We will provide further updates as soon as additional information becomes available. Thank you for your patience and understanding.
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