While this situation continues, you must reconfigure your backups to a different region. To provision a new storage location and reconfigure your backups, reach out to the Support team. Our team will provide any additional assistance needed during the temporary relocation. Please feel free to contact the Druva support team at support.druva.com. Druva Support
Title: Some users may be unable to access or protect content using Azure Rights Management (ARM) across Microsoft 365 services User impact: Users may be unable to access or protect content using ARM across Microsoft 365 services. More info: Impact may prevent users from encrypting, decrypting, or opening protected content, including files and email messages, across Microsoft 365 services that rely on ARM. Impacted scenarios include protection capabilities within Microsoft Purview, opening documents protected with encryption, uploading or downloading protected files in SharePoint Online, and related functionality in Power BI and other dependent Microsoft 365 services. Current status: We’ve redirected traffic away from affected infrastructure to allow the unhealthy service components to recover. Following this action, we’ve observed service recovery across all affected regions. We’re monitoring service health to confirm that recovery remains stable while we continue investigating the root cause. Scope of impact: Some users attempting to encrypt, decrypt, open, upload, or download protected content across Microsoft 365 services that rely on ARM, including Microsoft Purview and Power BI, may be impacted. Start time: Monday, October 12, 2026, at 7:00 AM UTC Next update by: Monday, October 12, 2026, at 12:30 PM UTC
We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update every 2 days or sooner if we have more information
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Monitors
Druva inSync
Some users may be unable to access or protect content using Azure Rights Management (ARM) across Microsoft 365 services
Microsoft 365 apps
Tungsten Automation/Printix