While this situation continues, you must reconfigure your backups to a different region. To provision a new storage location and reconfigure your backups, reach out to the Support team. Our team will provide any additional assistance needed during the temporary relocation. Please feel free to contact the Druva support team at support.druva.com. Druva Support
Title: Users may be unable to access or manage some Microsoft Teams channels features User impact: Users may be unable to access or manage some Microsoft Teams channels features. More info: The currently impacted features include, but are not limited to: - Viewing shared and private channel membership in the Microsoft Teams Admin Center - Viewing shared and private channel membership in Microsoft Teams apps Current status: We've updated the title, user impact, and scope of impact fields to reflect that we've confirmed that the majority of features related to Microsoft Teams channel access and management have recovered. However, our monitoring indicates that features related to user channel membership are still impacted due to the ongoing processing of the requests made to the managing API. We're continuing to analyze the reliability of this feature to determine if expediting remediation will be feasible. Scope of impact: This issue may impact any user in North America who is attempting to interact with some features of Microsoft Teams channels. This information may be updated as our investigation continues. Start time: Thursday, August 27, 2026, at 7:22 PM UTC Root cause: A large number of user channel membership requests made to an API that handles Microsoft Teams channel information created a heavy load on service infrastructure, resulting in users in North America not being able to access or manage channels. Next update by: Friday, August 28, 2026, at 4:30 AM UTC
The issue has been identified and a fix is being implemented.
Monitors
Druva inSync
Users may be unable to access or manage some Microsoft Teams channels features
Microsoft Teams
Screencastify
Tungsten Automation/Printix