Valley Christian Schools

While this situation continues, you must reconfigure your backups to a different region. To provision a new storage location and reconfigure your backups, reach out to the Support team. Our team will provide any additional assistance needed during the temporary relocation. Please feel free to contact the Druva support team at support.druva.com. Druva Support

We are investigating a potential cause of the issue.

Our Engineering team has deployed a permanent fix for the Google authorization issue and we are monitoring the results. As part of the resolution, affected users may need to refresh their Google Drive permissions. If prompted to reconnect or reauthorize Screencastify, please sign in with Google and accept the requested permissions. If you continue to receive an "Authorization blocked: Authorization error” message, remove Screencastify from your Google Account connections and reconnect: 1. Navigate to Google Account → Security → Your connections to third-party apps & services. 2. Select Screencastify and choose Delete all connections or Remove Access. 3. Return to Screencastify and select Sign in with Google. 4. Select your Google account and accept the prompts to restore access. Videos stored in Google Drive may also be temporarily unavailable for playback until the video owner has signed back in and restored their Drive permissions. We’ll continue monitoring for any remaining impact.

We are currently experiencing an issue affecting the Technical Support Help Center. Customers may receive a message indicating that the site is temporarily unavailable when accessing the Help Center or attempting to raise a new case. The issue is related to an ongoing Salesforce service disruption. We are closely monitoring the situation with Salesforce and will provide updates as more information becomes available: https://status.salesforce.com/incidents/20004433 We apologize for the inconvenience and will update this message once the situation is resolved.