While this situation continues, you must reconfigure your backups to a different region. To provision a new storage location and reconfigure your backups, reach out to the Support team. Our team will provide any additional assistance needed during the temporary relocation. Please feel free to contact the Druva support team at support.druva.com. Druva Support
We continue working to resolve the issue causing some Marketing Cloud Next email content to remain in a “Publishing” or “Processing” status. During final review, Engineering identified an additional issue in the scheduled remediation and updated the fix with further safeguards and monitoring. We’re preparing the revised change for release while completing end-to-end validation in parallel. Once validation is successful, we’ll activate the fix in an affected sandbox environment and verify recovery before proceeding with the broader rollout. In the meantime, Support-assisted remediation has restored publishing for most customers who contacted us, and the Known Issue article includes steps affected customers can take to restore email publishing. Sending emails that were already published remains unaffected. We’ll provide another update as significant progress is made.
Our teams continue working toward a resolution for the search-related functionality affecting HigherEd. A fix is being prepared and is undergoing validation prior to deployment. The affected functionality may continue to experience degraded performance in the meantime. We will provide additional updates as progress is made.
Monitors
Druva inSync
Tungsten Automation/Printix