While this situation continues, you must reconfigure your backups to a different region. To provision a new storage location and reconfigure your backups, reach out to the Support team. Our team will provide any additional assistance needed during the temporary relocation. Please feel free to contact the Druva support team at support.druva.com. Druva Support
Title: Some users may be unable to join town hall meetings in Microsoft Teams and are redirected to a registration page User impact: Users may be unable to join town hall meetings in Microsoft Teams and are redirected to a registration page. More info: This may occur when organizers create and publish town halls with registration disabled. Additionally, users may find the Join option unavailable or unresponsive. While we work to remediate the impact, affected users can utilize their Microsoft Teams or Outlook calendars to join town hall meetings. Current status: As we verify the timeline for the offending service change and when users started to become redirected to the registration page when joining Microsoft Teams town hall meetings, we're deploying our solution. Our fix deployment timeline projects our deployment will have completed and that the impact will be remediated by our next scheduled communication update. Scope of impact: Impact is specific to some users attempting to join town hall meetings in Microsoft Teams when registration is disabled. Root cause: A recent service change introduced a code regression that incorrectly requires attendee registration information when registration is disabled. As a result, the attendee Join URL is removed from the session response, preventing users from joining affected town hall meetings. Next update by: Tuesday, October 20, 2026, at 12:00 AM UTC
Investigations have highlighted that the impact radius is broader than initially understood. We have updated the posting to reflect the additional instances experiencing impact, and customers in these instances will receive communications related to this incident going forward.
Our engineering teams have completed processing the majority of the backlog that caused agent and customer messages to be delayed or missing from conversation views. The remaining messages are still being processed, and work is also ongoing to restore the related analytics data. We are actively monitoring service performance and recovery progress to ensure that the remaining backlog is processed successfully. Please verify whether the messages that were previously missing are now visible in your conversation views. If any messages remain unavailable or delayed, please contact us with the affected conversation details and approximate message times so that we can investigate further.
The service degradation affecting Zoom Website in UK region has been successfully resolved. Our team will continue to monitor the situation closely and will keep you informed of any further updates.
Monitors
Druva inSync
Some users may be unable to join town hall meetings in Microsoft Teams and are redirected to a registration page
Microsoft Teams
Salesforce
EU customers may experience missing or delayed customer messages in conversation views and analytics data
Zendesk
Zoom
Tungsten Automation/Printix